How newjl Protects Your Privacy
At newjl, we handle your personal data with the same level of care we apply to your gaming experience — transparently, securely, and in full compliance with Philippine law. Here is a quick overview of our core privacy commitments.
Secure Data Storage
All personal data collected by newjl is stored using industry-standard encryption. Access to your account information is restricted to authorised personnel only, with strict internal access controls and audit logging in place.
No Unauthorised Sharing
newjl does not sell, rent, or trade your personal data to third-party marketers. Data is shared with third parties only where strictly required by law, regulatory obligation, or the delivery of platform services you have requested.
Your Rights Under the DPA
As a Filipino data subject, you have rights under Republic Act No. 10173 — including the right to access, correct, delete, and object to the processing of your personal data held by newjl at any time.
PAGCOR & AMLC Compliance
Certain data is processed as a mandatory requirement of our PAGCOR licence and Philippine Anti-Money Laundering laws. This regulatory processing is separate from our commercial data use and is non-optional for licensed gaming operators.
Transparent Cookie Use
newjl uses cookies and similar tracking technologies to improve platform performance and personalise your experience. Our cookie practices are explained in full in Section 7 of this Policy.
Marketing Opt-Out
You are in control of how newjl contacts you. Marketing communications are only sent with your explicit consent, and you may withdraw that consent and unsubscribe at any time through your account settings or by contacting support.
Table of Contents
- 1. About This Policy
- 2. Data Controller Information
- 3. What Data We Collect
- 4. How We Use Your Data
- 5. Legal Bases for Processing
- 6. Sharing and Disclosure
- 7. Cookies and Tracking
- 8. Data Retention
- 9. Your Data Privacy Rights
- 10. Data Security Measures
- 11. International Data Transfers
- 12. Children's Privacy
- 13. Changes to This Policy
- 14. Contact Our DPO
1 About This Policy
This Privacy Policy ("Policy") describes how newjl ("we," "us," or "our"), the operator of the online gaming platform at https://newjl.cam, collects, processes, stores, and discloses personal information about individuals ("you" or "data subjects") who access or use our Platform, including all associated websites, mobile applications, and services.
This Policy is issued in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as well as the applicable guidelines issued by the National Privacy Commission (NPC). It should be read together with our Terms and Conditions, which are available at newjl.cam/terms-conditions, and our Responsible Gaming Policy at newjl.cam/responsible-gaming.
Scope: This Policy applies to all personal data collected through your use of the newjl Platform, including during the account registration process, while actively using Platform features, when contacting our customer support team, and when interacting with any newjl communications such as promotional emails or SMS notifications sent with your consent.
2 Data Controller Information
newjl operates as the personal information controller in relation to the personal data processed under this Policy. This means we determine the purposes for which and the manner in which your personal data is processed.
For all privacy-related enquiries, requests to exercise your data subject rights, or concerns regarding the processing of your personal data, you may contact our designated Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.
newjl is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). Certain categories of data processing are carried out as a mandatory condition of that licence and cannot be opted out of by data subjects while they maintain an active newjl account.
3 What Data We Collect
newjl collects personal data in the following categories, depending on how you interact with the Platform:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID number (UMID, PhilSys ID, Passport, Driver's Licence) | Provided by you during registration and KYC verification |
| Contact Data | Email address, mobile number, residential address in the Philippines | Provided by you during registration or account updates |
| Financial Data | GCash or PayMaya mobile number, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records in PHP | Provided by you during payment transactions |
| Gaming Activity Data | Wager history, game sessions, win/loss records, bonus usage, responsible gaming tool usage | Automatically generated by Platform systems during gameplay |
| Technical Data | IP address, device type and model, operating system, browser type and version, session timestamps, login history | Automatically collected via Platform logs and cookies |
| Communications Data | Customer support chat and email records, complaint submissions, survey responses | Provided by you when contacting our support team |
| Marketing Preference Data | Communication preferences, promotional opt-in status, email and SMS consent records | Provided by you during registration or updated in account settings |
newjl does not intentionally collect sensitive personal information as defined under the DPA — such as health data, religious beliefs, or biometric data — except where expressly required by PAGCOR regulations (for example, facial recognition verification as part of enhanced KYC procedures mandated by regulatory directive).
4 How We Use Your Data
newjl processes your personal data for the following purposes:
- Account Registration and Management: To create, verify, and maintain your newjl account, including age and identity verification as required by PAGCOR's licensing conditions. This includes mandatory 21+ age verification for all registered players.
- Service Delivery: To operate and provide the Platform's gaming, payment, and customer support services that you have requested.
- Financial Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records in Philippine Peso.
- Regulatory Compliance: To comply with PAGCOR licence obligations, Philippine Anti-Money Laundering Act (AMLA) requirements, AMLC reporting obligations, and other applicable laws and regulations.
- Responsible Gaming: To monitor play patterns for indicators of problem gambling and to administer responsible gaming tools including deposit limits, cool-off periods, and self-exclusion requests.
- Fraud Prevention and Security: To detect and prevent fraud, account takeovers, bonus abuse, collusion, and other prohibited conduct described in our Terms and Conditions.
- Customer Support: To respond to your enquiries, process complaints, and resolve disputes in a timely and effective manner.
- Platform Improvement: To analyse aggregated usage data to understand how our Platform is used and to improve game offerings, interface design, and service quality.
- Marketing Communications: To send you promotional offers, bonuses, and platform updates — but only where you have given your explicit consent to receive such communications. You may opt out at any time.
5 Legal Bases for Processing
Under the Data Privacy Act of 2012, newjl processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you — that is, to provide the newjl gaming platform and related services that you have agreed to use under our Terms and Conditions.
- Legal Obligation: Processing is required to comply with our PAGCOR licensing obligations, Philippine AMLA and AMLC reporting duties, National Privacy Commission requirements, and other mandatory statutory obligations.
- Legitimate Interests: Processing is necessary for purposes of fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services, where those interests are not overridden by your data protection rights.
- Consent: For marketing communications and the use of non-essential cookies, processing is based on your freely given, specific, informed, and unambiguous consent. You have the right to withdraw this consent at any time without detriment to your account or Platform access.
6 Sharing and Disclosure of Your Data
newjl does not sell your personal data. We share personal data with third parties only in the following limited circumstances:
- Service Providers: We engage third-party service providers who process data on our behalf under binding data processing agreements, including payment processing partners (GCash, PayMaya, and bank partners), game software providers, cloud infrastructure providers, and identity verification services. These providers are contractually prohibited from using your data for any purpose other than delivering the specified service.
- Regulatory Authorities: We disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where required by law, court order, or regulatory directive.
- Fraud Prevention and Law Enforcement: Where we have a good-faith basis to believe that disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity, we may disclose relevant data to Philippine law enforcement agencies or other licensed gaming operators under PAGCOR-mandated information-sharing frameworks.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.
In all cases, we apply appropriate contractual, technical, and organisational safeguards to protect your personal data when shared with third parties.
7 Cookies and Tracking Technologies
newjl uses cookies and similar tracking technologies (including web beacons and local storage) on our Platform. These technologies serve the following functions:
- Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your logged-in session, storing your account preferences, and ensuring Platform security. These cookies cannot be disabled without impairing Platform functionality.
- Performance and Analytics Cookies: Used to collect aggregated, anonymised information about how players use the Platform, enabling us to identify areas for improvement. These cookies do not identify you personally.
- Functionality Cookies: Used to remember your preferences, such as your preferred language, game lobby view, and responsible gaming settings, to provide a more personalised experience.
- Marketing Cookies: Used only where you have provided your consent, to deliver relevant promotional content and measure the effectiveness of our marketing activities.
You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to use the Platform normally.
8 Data Retention
newjl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. In practice, this means:
- Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, as required by PAGCOR's record-keeping obligations and AMLA's transaction record requirements.
- Financial and Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and BIR requirements.
- Gaming Activity Data: Retained for a minimum of three (3) years from generation, used for responsible gaming monitoring, dispute resolution, and regulatory audit purposes.
- Customer Support Communications: Retained for two (2) years from the date of the last interaction, used for quality assurance and dispute resolution.
- Marketing Consent Records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.
9 Your Data Privacy Rights
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by newjl:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines. In complex or high-volume cases, we may extend this period by an additional fifteen (15) business days, with prior notice to you.
Identity Verification: To protect your data from unauthorised access, newjl will require you to verify your identity before processing any data subject rights request. This typically involves confirming your registered account details and may require submission of a valid government-issued ID for sensitive requests such as account data access or erasure.
10 Data Security Measures
newjl implements technical, physical, and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
- TLS/SSL encryption for all data transmitted between your device and the newjl Platform.
- AES-256 encryption for personal and financial data stored at rest on our servers.
- Role-based access controls limiting employee access to personal data strictly to those with a documented operational need.
- Regular penetration testing and vulnerability assessments conducted by independent security specialists.
- Multi-factor authentication requirements for all internal systems that process personal data.
- Incident response and data breach notification procedures compliant with NPC Circular 16-03 and applicable PAGCOR security requirements.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, newjl will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay in accordance with applicable NPC guidelines.
11 International Data Transfers
Some of our third-party service providers — including cloud infrastructure providers and game software licensors — may be located outside the Philippines and may process your personal data in jurisdictions other than the Philippines.
Where personal data is transferred outside the Philippines, newjl ensures that appropriate safeguards are in place in accordance with NPC guidelines, including contractual clauses that require recipient organisations to apply data protection standards equivalent to those required under Philippine law. We will not transfer your personal data to any jurisdiction that has been identified by the NPC as not providing an adequate level of data protection without implementing appropriate additional safeguards.
12 Children's Privacy and the 21+ Requirement
The newjl Platform is strictly intended for adults aged 21 years and above, consistent with PAGCOR's licensing requirements for casino-style online gambling in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.
All account registrations are subject to mandatory age verification. Where newjl discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, the associated account will be suspended immediately, all data collected will be deleted to the extent permitted by our legal obligations, and any remaining balance will be handled in accordance with PAGCOR's applicable procedures.
If you are a parent or guardian and believe that a minor in your care has registered an account with newjl, please contact our support team immediately at [email protected]. We take underage gambling concerns extremely seriously and will investigate and act on all such reports promptly.
13 Changes to This Privacy Policy
newjl reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, NPC guidelines, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via the email address on file with their account or through a prominent notice on the Platform, no fewer than seven (7) calendar days before the revised Policy takes effect.
The "Last Updated" date at the top of this Policy will be revised to reflect the effective date of any changes. We encourage you to review this Policy periodically to stay informed about how newjl is protecting your personal data. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.
14 Contact Our Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by newjl, please contact our designated Data Protection Officer:
Data Protection Officer — newjl
Email: [email protected]
Subject line: Data Privacy Request – [Your Account Username]
Support Hours: 7 AM – 11 PM Philippine Standard Time (PST), 7 days a week
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For further information about how to file a complaint with the NPC, please refer to the NPC's official website and published guidelines on data subject rights complaints.
Your Data Is Safe With newjl — Now Let's Get You Playing
Questions about how we handle your personal information? Our Filipino-speaking support team is available 7 AM to 11 PM PST. For privacy requests, email us directly. Must be 21 or older to play on newjl.